30-Day Satisfaction Guarantee

We want you to love your Dreem accessories! If you're not completely satisfied, you can return your purchase within 30 days of delivery for a full refund.

Easy Return Process

  1. Email us at connect@dreem.one with your order number

  2. We’ll provide you with the return instructions and shipping address

  3. Ship your item back using your preferred carrier (return shipping costs are the responsibility of the customer)

  4. Receive your refund within 5–7 business days after we receive your return

Return Requirements

  1. Items must be unused and in original condition

  2. Original packaging required

  3. Receipt or proof of purchase needed

Exchanges

  1. Defective or damaged item? We’ll replace it immediately at no cost to you.

  2. Size or color changes? Simply return your original item and place a new order.

Questions?

Our customer service team is here to help! Contact us at connect@dreem.one and we'll make it right.